Using an AI Quiz as a First-Party Data Strategy for Travel Companies
The travel industry runs on data. Knowing what your customers want, when they want it, and how they prefer to experience it separates thriving travel brands from those
AI Adoption
The Mathematics of Budget Allocation: How Trip Planning Algorithms Optimize Spending Across Categories
Planning a trip used to mean hours hunched over spreadsheets, guessing how much to set aside for hotels versus meals versus a zip-lining tour you've been dreaming about.
Real-Time Market Intelligence: Using AI to Capture Emerging Travel Demand
The travel industry stands at the intersection of technology and human experience, where split-second decisions based on accurate data can mean the difference between capturing a market opportunity
Visa Application Automators: AI Filling Out and Submitting Travel Documents
Navigating international travel can be challenging, especially when visa applications add layers of complexity to your plans. You may feel overwhelmed by endless forms and worry about errors
Personalized Photo Books and Merchandise: The Power of AI
In the digital age, Artificial Intelligence is revolutionizing how we preserve travel memories with AI-crafted photo books. This new technology transforms how customers capture, curate, and display their
Revolutionizing Booking with Voice-Activated Natural Language Processing
In today's travel industry, AI travel technology is transforming how we plan and book our trips. One of the most groundbreaking innovations in this space is voice-activated booking
Five Themes & Trends in Travel Technology and Innovation – 2024 Keynote
Gilad Berenstein’s keynote speech from Virtuoso’s Travel Tech Summit 2024, provides detailed insights to the current trends shaping our industry and also provides helpful background information for any
How People Are Really Using GenAI
Marc Zao-Sanders has authored a number of articles for Harvard Business Review. While published in March of 2024, this provides an interesting snapshot of how people are using
An Addendum to One of my Least Popular Takes
Gilad Berenstein explains some important distinctions in the era of AI as the Great Commoditization. While AI enables significant disruption, it favors incumbents in three major ways: Flywheel
Everything AI in Travel Chats to Janette Roush From NYC Tourism
Tony Carne shares a thoughtful conversation with Janette Roush, EVP of Marketing for NYC Tourism and AI enthusiast. In their discussions they provide details on the workings of
Sam Altman’s Investment Web
Sam Altman is a clear leader across AI and this web of investments is a great view of where he sees the future of AI. There are many
Revolutionizing Post-Trip Feedback: How AI and Sentiment Analysis Enhance Travel Experience Insights
In the ever-evolving travel industry, post-trip feedback has become an invaluable resource for businesses striving to improve their services and enhance customer experiences. However, the sheer volume of