The multi-day travel segment is evolving rapidly, and in this episode of Everything AI in Travel, Tony Carne speaks with Travis Pittman, Co-Founder of TourRadar, about how artificial intelligence is reshaping this unique market.
Travis shared how TourRadar leverages AI to simplify the complexities of planning and booking multi-day tours. From an AI-powered chatbot that resolves 70-75% of customer inquiries to tools that streamline itinerary formatting and help travellers find the perfect tour, TourRadar is leading the charge in enhancing customer experiences and empowering operators.
A key takeaway? Trust is paramount in multi-day travel. Travis explained how AI enables real-time availability, seamless data connectivity, and reliable booking experiences—all crucial in fostering confidence between travellers, operators, and platforms. He also discussed regional differences in AI adoption, noting the regulatory hurdles in Europe and the open enthusiasm for AI in markets like the US and Australia.
Looking ahead, Travis highlighted the potential of AI to further support operators through advanced tools and automation, ensuring the multi-day travel industry remains competitive and accessible in an ever-changing landscape.
🎧 Join us for this in-depth conversation and learn how AI is revolutionizing the world of multi-day travel.
